One or more of your properties could be suspended from Booking.com due to poor cleanliness reviews. We know that’s worrisome, but we have a solution. Booking.com has partnered with Properly, an industry leader on quality for holiday rentals to provide a simple, proven way to improve the quality of your cleaning and maintenance, stay listed and get more bookings.
Being delisted would be costly and is too important to risk. Properly combines a mobile app and dozens of best practice checklists. Use Properly to:
During a 2019 pilot program, 100% of participants who completed the Properly requirements have stayed listed with Booking.com *
Sign up for Properly and automatically get all of your booking.com properties into the Properly app.
Quickly learn how to use Properly with a product tour and a practice job.
Start using the checklists immediately to get results.
Absolutely. You can add or remove tasks that are specific to your property. You can also add requests for additional photos of the property after the job is complete.
Absolutely. Using the Properly app will give you the ability to reference checklists and check off tasks to make sure nothing is forgotten. You can also access Properly’s How-to, Safety and Best Practices checklists at anytime in the app.
Because a PMS primarily focuses on tools for managing guests and reservations, it doesn’t have the sophisticated features that Properly does such as the ability to request and capture photos of the property when the cleaning is finished or the ability to monitor your cleaner’s jobs in real time. Also, a PMS does not provide you with research-based, professional checklists to help improve review scores.
Properly’s checklists are based on research and experience and include cleaning and maintenance items known to cause low cleanliness ratings.
*participation in this program doesn't guarantee that you will stay listed