Properly is a quality management app that makes it easy for you to implement, monitor and verify cleaning protocols. With Properly’s mobile app, you can remind yourself or manage your cleaners, and...
.png?width=1000&name=How%20it%20works%201%20(Au).png "How it works - Sign up for Properly and add your properties to the app")
After you add your properties to the app, you can also add VRBO iCal links to automatically import your bookings. You will then see a reminder in your calendar to always complete check-in and check-out jobs for upcoming bookings.
.png?width=1000&name=How%20it%20works%202%20(Au).png "How it works - Start with our Best Practice Checklist")
You don’t need to worry about creating checklists from scratch. In your checklist library, you will find a best practice checklist that can be sent to each one of your properties. After sending it to your properties, you can further customise it to fit your properties’ needs.
.png?width=1000&name=How%20it%20works%203%20(Au).png "How it works - Send jobs to your cleaners or start jobs yourself, and keep a record of all jobs in the app")
Complete jobs yourself, schedule your cleaner or hire a new cleaner from the marketplace. Use the app to monitor jobs in real time, view verification photos and send feedback and instructions to the cleaner to resolve issues before guest arrival. Quickly access a record of every job done at any time.
Properly is a quality assurance platform that makes it easy for hosts to implement essential industry protocols for cleaning, disinfection, and maintenance. It revolves around our innovative visual checklist app, which cleaners use to make sure they’re performing all the necessary tasks to provide your property a perfect turnover every time.
Properly also provides a system of record for each clean, which is reassuring to guests. You’ll always know when your cleaner started and ended the job, what tasks were completed, and have a record of who performed the cleaning. You can even ask for verification photos of completed tasks to keep for your records - which can be very helpful when a guest makes a spurious complaint.
Properly is highly recommended for hosts who want to manage their rentals more efficiently. Using Properly isn’t required, but it is a valuable tool for making sure your property is always cleaned, staged, and disinfected according to industry standards for short-term rentals. The tool is being made available free to VRBO hosts with three or less listings.
Checklists are designed to fulfill industry requirements for cleaning, staging, and disinfection. While you can create your own checklists or modify a checklist to add your own requirements, please know that removing tasks from the checklist will make it less likely to help your property perform well on VRBO.
That said, checklists do include some items that may not be applicable to all properties, and you can modify your checklists to adapt them to your property’s unique features.
The tool is being made available free of charge to VRBO hosts with three or less listings. Users need to sign up with the same email as the one they use with their VRBO account to avail this benefit.
Getting started on Properly is easy. Use your VRBO email to sign up to Properly via the link above. Add your properties and then add your VRBO iCals to your property to automatically import all your reservations. You’ll then invite your cleaner if you use one, and send a job using the provided checklist to make sure your next turnover goes well.
Yes. After you select the option to create a job, switch on the toggle that says “start job now”. You just need to select a property and a checklist and the job will start straight away.
Properly doesn’t help you get more bookings or manage them. Its sole purpose is to make sure that your property is serviced to the highest industry standard. It’s not easy to get every task in a short-term rental turnover done perfectly every time, and Properly’s proven to get a better result than a written checklist or relying on the cleaner’s memory to get the job done right.
Properly has sent tens of thousands of checklists worldwide, and incorporated standards from experts throughout the industry. With the advent of COVID-19, we’ve added standards from world-recognized authorities on disinfection, including WHO, to make sure that hosts can keep their guests safe. These protocols have been proven to provide the standard of cleanliness and presentation guests expect from short-term rentals, and they will help you ensure that you get that exceptional quality of turnover every time.