Keys not left in the lockbox. Trash not emptied. Hair dryer missing. Even the best vacation rental cleaners forget important tasks 8% of the time. When they do, it can cost you hundreds of dollars to placate your guests.
Remote Inspection double-checks your essential tasks in real time. If your cleaner forgets, we'll send them a message to fix the problem before they leave.
No more guest complaints. No more sending an employee back to the property - at your expense - to fix an issue. Skip the mistakes and get a perfect guest experience every time.
Your cleaner doesn't need their hand held for every task, but they're human and they can make mistakes. Give yourself some peace of mind by using Remote Inspection to ensure the tasks that can make or break a stay were checked and double-checked.
If a guest can't access the property, they're not going to like their stay before it's even begun! Make sure your entry method works by having our Remote Inspection team double-check that the keys are in the lockbox or the keypad code is correctly updated.
Guests complain about Wifi speed and connectivity more than almost any other issue. With Remote Inspection, your cleaner can run a Wifi test and our team can verify the Wifi is good to go for the guest.
Cleaners often forget to empty the fridge as it's not a task they need to do for residential cleanings. Finding another guest's leftovers guarantees a bad review - but Remote Inspection ensures a clean fridge.
When you promise a guest that amenities like a Pack-n-Play or extra linens will be available, use Remote Inspection to make sure your cleaner remembers those additions to the job.
If a guest leaves items behind, you'll want to be sure your cleaner finds them before the next guest does! With Remote Inspection, you can verify that your cleaner has checked drawers and closets for left-behind items.
Previously, if your cleaner made a mistake, you'd have to send someone back to the property to fix the error. That costs time and money, and it won't prevent your guest from being inconvenienced. Our team double-checks your cleaner's work in real time, so they can fix any problems while they're still on site.
The cost of a guest complaint can be thousands of dollars, since every negative review costs you bookings. Even before losing bookings, fixing mistakes is costly: refunded cleaning fees and extra hourly pay to your employees who need to go back to the property.
Let's get you a demo.
Fill out the form below and our team will be in touch promptly to schedule your demo and discuss pricing options for companies of your size.
Your cleaner takes photos of the requested rooms or tasks
Our team lets the cleaner know if anything needs to be improved
Your cleaner fixes the issue and sends a new photo
Our team gives the cleaner a thumbs-up for a job well done